Are you the new guy on the bottom of the totem pole at work? Then you are probably known as the rookie at work. This awkward time is something that will pass. But in the meantime, you want to watch out for some of the mistakes that rookies make in a new job. Here’s how… Read more »
Posts Categorized: management tips
5 Traits All Employees Need to Excel in the New Year
The world of work is changing and it is up to professionals to adapt their behavior and work habits to keep with current and future trend. Consider that, just a couple of years ago no one would ever think of bringing their mobile phones to their office in order to stay connected to their peers…. Read more »
Getting Your Staff Back on Track After the Holidays – Management Tips!
Have you ever heard of ‘holiday hangover’? Perhaps, you have experienced it yourself. We aren’t talking about the typical hangover induced by alcoholic drinks but a remnant of the holiday. Whether it is the Christmas & New Year holiday or a vacation, employees often suffer from a holiday hangover. They may not even be aware… Read more »
What Will Your HR Department Be Facing in Q1 of 2016?
Now that 2015 is a thing of the past, many human resources professionals are looking forward to a positive and productive 2016. But, this year promises to be a doozy as HR folks continue to take on bigger roles within their organizations. No longer is HR viewed as just personnel. We have put on our… Read more »
Career Tips That Will Help Make 2016 the Best Year Ever
As the New Year gets underway, there will be no shortage of career tips that will be published on popular blogs and websites. It can be confusing to know what advice to follow when it comes to creating a dream career. But there are also some career truths that can apply to you whether you… Read more »
8 Customer Service Policies Your Staff Need to Follow
In the day of online review sites, the need for great customer service is now more important than ever. An unhappy customer will have posted a negative review about your company within minutes of receiving poor service, and if you have enough people doing that, your reputation can quickly become tarnished. The good news is… Read more »
Protecting Your Call Center Employees from Seasonal Stress
Any job in a call center can wear people down, especially those in high-volume retail, technical or collections departments. It’s no wonder that call center employees have an above-average turnover rate. During the busy holiday season, call center agents can get even more stressed out from the number and type of calls they get. From… Read more »
Your “Tried-And-True” Interview Questions Might Just be Tired!
Every hiring manager has a list of interview questions that they lean on when under pressure to select the right candidate. However, this is not always a good way to identify top candidates, because the interview questions are outdated and job seekers have learned to rehearse their answers in response. In other words, your “tried… Read more »
10 Tips For Keeping Employee Morale High this Fall
With the fall season upon us, many employees will hit a lull because they miss the summer vacations and the beautiful, warm weather. Because of this, you will need to keep employee morale as high as possible. Here are 10 tips that should help your staff with their morale levels this fall. Schedule an Outdoor… Read more »
How to Spot the Signs of a Bad Hire
It would be marvellous if all recruiters had a crystal ball to tell if a candidate might be a potential disaster waiting to happen, or if they were the perfect hire. Spotting a bad hire is not easy. It does take some experience in the area of recruitment to see the signs before making a… Read more »