Does Your Workplace Have Unspoken Rules? Here’s Why They’re Bad for Business

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  Every business needs rules to guide the actions of their employees. In most cases, these are listed in a series of formal policies and procedures, serving as a reference point for the activities of all workers within the company. However, most organizations also have numerous unspoken rules based on behavioral expectations and business norms…. Read more »

Ready for Your Clerical Interview? Keep an Eye Out for These Tricks!

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  Even with the right preparation, there is no guarantee you won’t face a curveball when it comes time for your interview. While most candidates assume the trickiest part of the process will come in the form of an unexpected question, it could actually come in the shape of the interviewer. In the best of… Read more »

Every Candidate Hates When You Do This!

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  While the nature of the recruitment process can leave both sides frustrated at times, there is one surefire way to leave your candidates fuming: Ghosting. Ghosting in a term that describes the end of a relationship without any closure, typically because one side just stops communicating with the other, leaving questions hanging in the… Read more »

How to Become a Promotable Employee

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  Even if you’re happy at your current job, that doesn’t mean you don’t aspire to bigger and better things. Often, if you enjoy your current workplace, the idea of getting a promotion is the best of both worlds, letting you stay with a company you love while allowing you to move forward in your… Read more »

Workplace Culture is Great in Call Centers! Unless It’s Too Strict

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  Today’s worker isn’t satisfied with the paradigms of yesterday. Now, employees crave flexibility and freedom, and not overly structured systems focused on work silos and hierarchy. By offering call center workers a bit of independence and room to be creative, you are more likely to retain your best and brightest employees. However, failing to… Read more »

Introducing Yourself on LinkedIn? Don’t Do It Like This!

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  LinkedIn provides job seekers with the opportunity to reach out to area recruiting and hiring managers without a more formal connection. While this ability is great for potentially locating a new position, it can also leave us open to making some critical errors during the introduction. And, if the first impression being offered isn’t… Read more »

Use These Tips to Turn Short-Term Admin Hires into Top Employees

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  Bringing in a short-term admin hire often requires a different approach than when you select a candidate for a long-term position. While their work may be critical to your current operations, they won’t be motivated to perform by the same things that keep your other employees working at their best. However, there are ways… Read more »

5 Steps to Make a Great Impression at Your New Clerical Job

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  After a long and arduous process, you had the chance to accept a job offer and are preparing to start in a new clerical position. While this can be an exciting time, it can also bring about a lot of anxiety, especially if you are worried about making a great first impression. Luckily, getting… Read more »

Want to Attract Light Industrial Talent? Don’t Make These 5 Mistakes

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When companies look to add new talent, they often resort to their standard hiring processes and procedures. But just because these techniques worked well even a few years ago, that doesn’t mean they will attract employees today. In most cases, light industrial talent have options regarding where they can work, and simple mistakes in your… Read more »

Does Your Career Fall into One of These 3 Categories?

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People often have distinct visions regarding the progression of their career path; they choose specific educational paths, work to reach the next job title in the series, and aim to get as far as possible for retirement. But how those goals are accomplished surprisingly fits most people into one of three career-oriented categories: Organizational, protean,… Read more »