Keep Your Call Center Employees Engaged with These Tips

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It’s no secret that engaged employees are often more productive than their less-enthusiastic counterparts. They also tend to be more satisfied with their work and more dedicated to the companies for which they work. But keeping your call center employees engaged is often easier said than done. Luckily, there are things that every manager can… Read more »

5 Workplace Tasks to Handle Before the End of 2016!

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The end of the year signifies an opportunity to tie up loose ends and prepare for the future. With that idea in mind, there are certain workplace tasks that are ideal to manage as you prepare for what is to come. To help you start your new year off right, here are five tasks you… Read more »

Mind the Skills Gap in Your Light Industrial Workplace

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A combination of changing technology and a shifting workforce can lead to skill gaps in a low of workplaces. Some of the most impacted business are those operating in the industrial sector, like manufacturing and warehousing companies. As older worker retire, they take with them a career’s worth of knowledge in the field. The younger… Read more »

How to Prepare Your Workplace for Generation Changes

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Concern about the impending retirement of baby boomers across the workforce has been expressed for years. Many companies received an unofficial extension when the recession in 2008 kept many older workers involved in the job market landscape for longer than planned. Now that signs of economic recovery have stabilized various industries, and retirement accounts, baby… Read more »

What’s the Secret to Always Finding the Best Candidate?

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Finding the right candidate for an open position can feel like a challenge, regardless of how many times you have successfully hired a new employee before. There are ways to help increase your odds of selecting the best candidate for the position the first time around as long as you organize the hiring process. If… Read more »

Sick of Losing Your Best Employees? Stop Making These Mistakes

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A side effect of our increasingly digital world is that employment issues are more transparent and more widely known. Employees are able to discuss previously taboo topics, such as salary and benefits information, with ease, and a free to comment on their work environment to a worldwide audience. The high level of information has assured… Read more »

How to Successfully Onboard New Temporary Employees

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While many businesses work diligently to create a process for bringing on new permanent employees, many companies neglect to take the same care with their temporary employees.  In order to set your temporary employees up for the same level of success as your permanent ones, consider these tips to get your onboarding process in shape…. Read more »

How Long Should a Clerical Resume Be?

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Previous wisdom used to say that a resume, regardless of the type of job to which you are applying, should never be over a page long.  However, changes in the hiring environment have led what was once a hard-and-fast rule to become part of a larger gray area in regards to what is appropriate for… Read more »

Why Work-Life Balance Matters to Your Workforce

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One of the best values that you can instill in your work culture is that of work-life balance. Over the years, employees have changed the way they look at work. With more millennial and Generation Z employees entering the workforce comes an increased focus on health and well-being. A workforce survey conducted by PwC indicates… Read more »

Why Do Employers REALLY Hire Candidates?

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Wouldn’t it be nice to be able to crawl inside the head of the recruiter sitting on the other side of the desk to find out IF he or she is actually considering you for employment? It can be difficult to read the poker faces of recruiters. They tend to be somewhat hard to gauge… Read more »