Protecting Your Call Center Employees from Seasonal Stress

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Any job in a call center can wear people down, especially those in high-volume retail, technical or collections departments. It’s no wonder that call center employees have an above-average turnover rate. During the busy holiday season, call center agents can get even more stressed out from the number and type of calls they get. From… Read more »

Your “Tried-And-True” Interview Questions Might Just be Tired!

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Every hiring manager has a list of interview questions that they lean on when under pressure to select the right candidate. However, this is not always a good way to identify top candidates, because the interview questions are outdated and job seekers have learned to rehearse their answers in response. In other words, your “tried… Read more »

How to Avoid Slips and Falls in Your Warehouse

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Slips, trips and falls can happen in any workplace, no matter how safe it may seem. Even an office can be filled with hazards. But a warehouse takes safety to a whole new level of concern because of the ease in which slips and falls can happen. Chemical leaks, wet floors, inventory left on floors,… Read more »

10 Tips For Keeping Employee Morale High this Fall

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With the fall season upon us, many employees will hit a lull because they miss the summer vacations and the beautiful, warm weather. Because of this, you will need to keep employee morale as high as possible. Here are 10 tips that should help your staff with their morale levels this fall. Schedule an Outdoor… Read more »

How to Spot the Signs of a Bad Hire

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It would be marvellous if all recruiters had a crystal ball to tell if a candidate might be a potential disaster waiting to happen, or if they were the perfect hire. Spotting a bad hire is not easy. It does take some experience in the area of recruitment to see the signs before making a… Read more »

Your Hiring Process is Scaring Candidates Off!

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It’s very common for companies that are looking to hire for open jobs to not receive the best candidates. There could be various reasons for this, but a major cause is the overall hiring process. Candidates do not want to spend hours on end applying for a job at one company. They also don’t want… Read more »

Two Great Candidates? How Do You Decide Which One to Hire!?

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Nearly every hiring manager has faced the conundrum of trying to decide between two great candidates for one job. It can be heartbreaking. Yet, time is precious, so one of the candidates needs to move forward while the other is rejected. How can a recruiter make the right decision? If you are faced with this… Read more »

How to Find the Perfect Fit for Your Quirky Company Culture

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If you’ve been having trouble finding candidates who stick around, perhaps the company has what’s known as a “quirky” company culture? This is not uncommon as more organizations try to stand out and be unique. Being quirky is not so much the problem as finding employees who can thrive in this type of environment. Some… Read more »

What Costs More: Overtime or Additional Help?

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Since the goal of any business is to increase profit while decreasing costs, controlling the costs of staffing is vital. However, sometimes project demands and deadlines make it necessary for a company to pay overtime to hourly employees – driving up costs. If your HR team is growing concerned over the increased use of overtime,… Read more »

How to Streamline Your New Temporary Workers

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Whether you’ve just started working with temporary workers or you have been using this option for your business for a while, the best way to get the most ROI is to streamline your temp workforce. In this way, your new temps can be brought up-to-speed fast, so they can be productive sooner. But, how do… Read more »