Getting Your Staff Back on Track After the Holidays – Management Tips!

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Have you ever heard of ‘holiday hangover’? Perhaps, you have experienced it yourself. We aren’t talking about the typical hangover induced by alcoholic drinks but a remnant of the holiday. Whether it is the Christmas & New Year holiday or a vacation, employees often suffer from a holiday hangover. They may not even be aware… Read more »

What Will Your HR Department Be Facing in Q1 of 2016?

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Now that 2015 is a thing of the past, many human resources professionals are looking forward to a positive and productive 2016. But, this year promises to be a doozy as HR folks continue to take on bigger roles within their organizations. No longer is HR viewed as just personnel. We have put on our… Read more »

How to Keep Employees Motivated During the Busy Holiday Season

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Thеrе іѕ generally nо happier time аt thе office thаn durіng thе holiday season. Mауbе it’s bесаuѕе vacation time іѕ coming ѕооn fоr mоѕt employees, there’s lеѕѕ stress аt thе office, оr mауbе it’s bесаuѕе оf thе holiday parties. Whаtеvеr thе reason, you’ll experience а kinder, gentler co-worker іn thе nеxt cubicle. There’s а quote… Read more »

8 Customer Service Policies Your Staff Need to Follow

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In the day of online review sites, the need for great customer service is now more important than ever. An unhappy customer will have posted a negative review about your company within minutes of receiving poor service, and if you have enough people doing that, your reputation can quickly become tarnished. The good news is… Read more »

Protecting Your Call Center Employees from Seasonal Stress

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Any job in a call center can wear people down, especially those in high-volume retail, technical or collections departments. It’s no wonder that call center employees have an above-average turnover rate. During the busy holiday season, call center agents can get even more stressed out from the number and type of calls they get. From… Read more »

Your “Tried-And-True” Interview Questions Might Just be Tired!

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Every hiring manager has a list of interview questions that they lean on when under pressure to select the right candidate. However, this is not always a good way to identify top candidates, because the interview questions are outdated and job seekers have learned to rehearse their answers in response. In other words, your “tried… Read more »

How to Avoid Slips and Falls in Your Warehouse

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Slips, trips and falls can happen in any workplace, no matter how safe it may seem. Even an office can be filled with hazards. But a warehouse takes safety to a whole new level of concern because of the ease in which slips and falls can happen. Chemical leaks, wet floors, inventory left on floors,… Read more »

10 Tips For Keeping Employee Morale High this Fall

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With the fall season upon us, many employees will hit a lull because they miss the summer vacations and the beautiful, warm weather. Because of this, you will need to keep employee morale as high as possible. Here are 10 tips that should help your staff with their morale levels this fall. Schedule an Outdoor… Read more »

How to Spot the Signs of a Bad Hire

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It would be marvellous if all recruiters had a crystal ball to tell if a candidate might be a potential disaster waiting to happen, or if they were the perfect hire. Spotting a bad hire is not easy. It does take some experience in the area of recruitment to see the signs before making a… Read more »

Your Hiring Process is Scaring Candidates Off!

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It’s very common for companies that are looking to hire for open jobs to not receive the best candidates. There could be various reasons for this, but a major cause is the overall hiring process. Candidates do not want to spend hours on end applying for a job at one company. They also don’t want… Read more »