Protecting Your Call Center Employees from Seasonal Stress

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Any job in a call center can wear people down, especially those in high-volume retail, technical or collections departments. It’s no wonder that call center employees have an above-average turnover rate. During the busy holiday season, call center agents can get even more stressed out from the number and type of calls they get. From… Read more »

10 Tips For Keeping Employee Morale High this Fall

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With the fall season upon us, many employees will hit a lull because they miss the summer vacations and the beautiful, warm weather. Because of this, you will need to keep employee morale as high as possible. Here are 10 tips that should help your staff with their morale levels this fall. Schedule an Outdoor… Read more »

Two Great Candidates? How Do You Decide Which One to Hire!?

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Nearly every hiring manager has faced the conundrum of trying to decide between two great candidates for one job. It can be heartbreaking. Yet, time is precious, so one of the candidates needs to move forward while the other is rejected. How can a recruiter make the right decision? If you are faced with this… Read more »

What Costs More: Overtime or Additional Help?

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Since the goal of any business is to increase profit while decreasing costs, controlling the costs of staffing is vital. However, sometimes project demands and deadlines make it necessary for a company to pay overtime to hourly employees – driving up costs. If your HR team is growing concerned over the increased use of overtime,… Read more »

How to Streamline Your New Temporary Workers

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Whether you’ve just started working with temporary workers or you have been using this option for your business for a while, the best way to get the most ROI is to streamline your temp workforce. In this way, your new temps can be brought up-to-speed fast, so they can be productive sooner. But, how do… Read more »

Are Your Reference Checks Doing Any Good?

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A great-looking candidate walks in carrying a well-written resume and smooth talks his way into the company. Then in just weeks the new hire’s true personality starts to emerge. The employee becomes a nightmare, sabotaging the team and taking production levels down with him. Unfortunately, for many companies, this scene replays over and over again…. Read more »

Is Your Workforce Committed? (Can You Tell?)

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When you walk around your workplace, you probably see a lot of happy hardworking people, right? Wrong. A recent story published by CBS network revealed a state worker who had published over 5,000 comments to a newspaper over the span of a year. This averaged out to 25 posts written per day by this particular… Read more »

Are You Offering the Right Perks to Your Temporary Workers?

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In a candidate-driven market, it can be difficult to attract and retain the best employees. You are going to have to offer them something they can’t get elsewhere. This often includes access to some of the best benefits, compensation, and unique perks in the market. How well is your company doing with offering the right… Read more »

Did You Lose Employees Over the Holidays? Here’s How to Recover in 2015

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Companies tend to lose employees over the holiday season for a variety of reasons. Employees have extra time on their hands to look for other opportunities, or they simply choose to resign for personal reasons. Other times, holiday staffers just fall off the face of the earth when their seasonal assignments end or they head… Read more »

Do You Know What Today’s Job Seekers Are Looking For?

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As an employer, it is important for you to know what today’s job seekers are looking for when it comes to a new job or their first job out of college. Companies cannot just blindly offer candidates employment without knowing what it is they are looking for from potential employers. Below, we will discuss what it… Read more »