The foundation of every strong relationship is trust, and that includes the relationship between managers and their best employees. Leadership that demonstrates their commitment to honesty and reliability, the team members are more likely to do the same in kind. But building that trust takes time and significant efforts.
So how can a manager foster a sense of trust in the workplace? By following the steps outlined below.
Keep Your Promises
This is the simplest concept on the list but can be the most difficult with which to stick. However, it serves as the foundation for the entire manager-employee relationship.
If you commit to a completing a certain action, then you need to make sure it gets managed. Your best employees often don’t have much power when it comes to holding leadership accountable, so failing to meet the standards you have set for yourself will just breed distrust and possibly resentment.
Every employee has a complex life outside of the office. At times, difficulties in their personal life will affect their professional one. Instead of being unrelenting, try understanding. A manager that offers support during difficult times helps their best employees feel as though someone is looking out for them, and that can do wonders for trust building in the workplace.
Get Some Details
It is difficult to support employees during the tough times if you don’t know anything about their lives. While many team members won’t be comfortable divulging every detail, even small conversations about their life outside of work can encourage them to open up. If you need to encourage certain employees to participate, make sure that you are opening up in kind. Additionally, get the team leader onboard and let them demonstrate the trust is well placed.
As you get to know your employees, you’ll find new opportunities to celebrate their accomplishments inside and out of the office. Consider recognizing events like birthdays, college graduations, or weddings alongside traditional work accomplishments like finishing a project and landing a new client. While you don’t need a celebration every day, having them regularly helps keep everyone motivated and can make you seem more approachable.
Support Their Careers
If you know that your team members have certain career goals, then see if there is anything you can do to help them move forward. This can include giving them access to training or educational opportunities, arranging for job shadowing, or even helping them network with other members of management.
By standing beside them while they look to the future, they will have more confidence in you now. And that helps keep the feeling of trust throughout the workplace.
While you might not be able to reveal every detail regarding the future plans of the company, sharing a reasonable amount helps build trust. If employees believe managers are withholding details, especially about potentially negative events like layoffs or cutbacks, then much of the trust is broken.
Granted, your hands may be tied when it comes to certain happenings, but it is important to be open about the aspects you can discuss. This not only helps prevent the rumor mill from getting out of control, but it also demonstrates that you understand their concerns and want to do right by your team.
If you are looking for a new employee to add to your team, TempStaff has the expertise you need to find the best candidates available. Contact us today and let our professional recruiters put their experience to work for you.